This is to confirm that Rooksana has served as my sole agent through Wakefields for the sale of a few properties during the past two years.  In this time, she has executed her duties with pride, excellence, diligence and absolute professionalism.  She has provided exceptional support both preceding the sales and during the sale and transfer of the various properties.  Her support is especially recognised and appreciated as I had relocated to Gauteng during the past year leaving her with full responsibility.  Her personal commitment, communication skills and network base are her great assets and assisted her in maintaining her exceptional standards despite the pandemic for most of the last year. Well done Rooksana and keep up your great work ethic! Thank you again and good luck!

Hi Mike I've been meaning to send this message to you for some time now. The sale of 66 Galloway went through on 28 February. I just wanted to let you know that although I took some heat from others for appointing Wakefields and Rooksana in particular, the Sole Mandate, I was not at all disappointed with the decision or the result. The marketing aspect was fine and the sale itself progressed without any hitches. I have bought and sold numerous properties over the years and in mu opinion this transaction was handled well. I was very firm about not accepting less than the asking price and I believe that Rooksana did a remarkable job, not only in understanding my requirement,and achieving the asking price, but doing so in a relatively short space of time. Rooksana is a tough agent, driving a hard bargain for the commission and pushed to get the desired results. However, I respect that agents are operating in a difficult market at the moment and I think Rooksana's toughness is shown in her results. She got the job done and done well! The one small thing that could have been a little different, was Rooksana anticipating more my need for regular updates once the offer was signed and ensuring that I was receiving the required administrative documentation timeously. Fairly often, I was the one requesting information, updates, confirmatory confirmatory letters etc. This was also the first share block transfer I have done, so issues such as timing and requirements could have been more formally communicated an the administration side should maybe kept up more with the process. at the end of the day these are just some suggestions for even further improvement. Overall, I am extremely satisfied with the service and the results. Thank you to Rooksana and the team in your office. I would approach Wakefields and Rooksana, in particular, with more business in the future and recommend Wakefields to people who want to get results. Best regards, Wanda Zietsman

Dear Mike, For over a year we have been searching with various agents to identify a home that would meet our specific requirements. Rooksana finally helped us find our dream home. We have been settled in for about a month and loving the new place. The efficiency, professionalism and invaluable advice received by rooksana throughout is much appreciated.  Rooksana returned all my phone calls and emails the same day, and matters of concern was promptly dealt with. I would recommend Rooksana as an estate  agent for any family or individual searching for the ideal home for their unique situation. Regards Muhammed Khan, Rashida Khan & Sahida Khan