Dearest Neena I would like to place on record my sincere gratitude for the efficiency and professionalism you displayed in ensuring the sale of my flat. It was a very distressing time for me as my brother was in the end stage of cancer and subsequently passed away. You went out of your way to meet me at the hospital and showed compassion and care by ensuring all the paperwork and whatever else needed to be done as I did not have the presence of mind to manage any of it. You were a blessing. Your integrity and honesty are your most admirable qualities. I have no hesitation in recommending you as an estate agent I wish you great success in your career