Dear Kasturi,
We trust that this email finds you well!
It has been over 4-5 months since we started the journey to search for our family home and we're so grateful that you have been a part of this journey.
We came in with no clue of what it takes to get where we're today, you guided us, you listened to us and understood our needs, you were patient with us, flexible to accommodate late evening house viewings to ensure that you don't just sell us a property but find us a home that is perfect for my family.
There was a time where we thought you will give up on us because of several properties you have shown us and we didn't commit, but you never and we will forever remember and cherish your amazing personality and the great service you gave us.
With your commitment and positivity, we do not doubt that this deal will pull through as we're getting to the next phase of this journey.
Thank you!
Please pass our gratitude to Matilda.
Thembinkosi Mtu Zulu
